When you register for a Beverly Hills MD Luxe Loyalty Membership, you will receive 1 Loyalty point for every dollar you spend on BHMD products via BeverlyHillsMD.com. We may offer bonus point events from time to time and in that circumstance the bonus points offer would apply. Separate terms and conditions will apply to each bonus point offer. Beverly Hills M.D. Rewards Member Points earned on the purchase of products will be available for use approximately 72 hours after purchase. The timing for issuing points is subject to change.

Your Loyalty Rewards dashboard is your main destination for everything Loyalty Rewards related. You can view your activity, your current points balances, and learn about your Loyalty Rewards terms. To access this dashboard, simply log in to your Beverly Hills MD account and it will be on the main Luxe Loyalty page.

The value of “merchandise” for purposes of collecting points includes all products sold on BeverlyHillsMD.com. The value of “products” does not include taxes and/or shipping. However, if a bonus points promo applies to any of these categories, the bonus points promo rules will apply.

Yes! Some actions within your Luxe Loyalty membership will allow you to earn Loyalty Rewards for Beverly Hills MD products purchases (an example of an action include inputting your birthday within the Profile And Settings section).

All points earned from this purchase will be deducted from your account when products are returned that were originally purchased through your account. It is possible your account could have a negative balance after merchandise or products are returned.

For every dollar you spend on products, you will receive 1 Loyalty Rewards point that is the equivalent to $0.10 (U.S. dollars). For example, if you purchase products worth $100, you will receive 100 Loyalty Rewards points that is equal to $10.00!

Loyalty Rewards points information is displayed within your Luxe Loyalty membership page section. This detail will show you both the Loyalty Rewards point amounts and usage detail.

Your Loyalty Rewards points can be redeemed during your checkout experience, and you will find the Loyalty Rewards field next to the Coupon Code section. During your checkout, you can use Loyalty Points in increments of 5 points at a time. In the event the purchase is less than the amount of Loyalty Rewards applied to your order, a customer will only be able to apply as many points as the cost of the purchase. If the number of points input is not an increment of 5, used points will be rounded down to the nearest increment.

Absolutely! As a loyal customer to Beverly Hills MD, you can use your Loyalty Rewards on top of any coupon codes applied to your purchase. Please note, Loyalty Rewards Points MAY ONLY be used on our main website.

Yes. With the exception of partial returns, any purchases where a customer applied Loyalty Rewards points would be refunded the Loyalty Rewards points back into their “bank” in the event the total purchase was returned. Any Loyalty Rewards points earned from the returned purchase will be deducted from your account. It is possible your account could have a negative balance after merchandise is returned.

There are no minimums to redeeming Loyalty Rewards. Customers can use Loyalty Points in increments of 5 points at a time. In the event the purchase is less than the amount of Loyalty Rewards applied to your order, a customer will only be able to apply as many points as the cost of the purchase. If the number of points input is not an increment of 5, used points will be rounded down to the nearest increment.

We encourage you to redeem your points often, so that you get to experience the full benefits of the Loyalty Rewards program. If there is no activity on your Account for a period of 6 months, all points in your Account will be forfeited.  You can keep your Account active by making purchases and redeeming points.

You can (and will) earn loyalty points for any orders submitted over the phone as long as your information matches your account information! At this point, we do not allow loyalty points redemption over the phone.

At this point, we are unable to transfer points into other accounts.